This report studies the global Service Delivery Automation (SDA) market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Service Delivery Automation (SDA) market by companies, region, type and end-use industry.
In 2020, the global Service Delivery Automation (SDA) market size was million US$ and it is expected to reach million US$ by the end of 2027, with a CAGR of during 2021-2027.
This report focuses on the global top players, covered
IBM Corporation
UiPath
IPsoft
Blue Prism
Xerox Corporation
Nice Systems Ltd.
Celaton Limited
Openspan. Inc.
Automation Anywhere, Inc.
Arago US, Inc.
Genfour Ltd.
Exilant Technologies Private Limited
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Market segment by Type, the product can be split into
IT Process Automation
Business Process Automation
Market segment by Application, split into
IT Services
Healthcare
Life Sciences
Others
The study objectives of this report are:
To study and forecast the market size of Service Delivery Automation (SDA) in global market.
To analyze the global key players, SWOT analysis, value and global market share for top players.
To define, describe and forecast the market by type, end use and region.
To analyze and compare the market status and forecast between China and major regions, namely, United States, Europe, China, Japan, Southeast Asia, India and Rest of World.
To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
To identify significant trends and factors driving or inhibiting the market growth.
To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market
To strategically profile the key players and comprehensively analyze their growth strategies.
In this study, the years considered to estimate the market size of Service Delivery Automation (SDA) are as follows:
History Year: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Year 2021 to 2027
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders
Service Delivery Automation (SDA) Manufacturers
Service Delivery Automation (SDA) Distributors/Traders/Wholesalers
Service Delivery Automation (SDA) Subcomponent Manufacturers
Industry Association
Downstream Vendors
Available Customizations
With the given market data, offers customizations according to the company's specific needs. The following customization options are available for the report:
Regional and country-level analysis of the Service Delivery Automation (SDA) market, by end-use.
Detailed analysis and profiles of additional market players.
End of Summary
Table of Contents
Global Service Delivery Automation (SDA) Market Size, Status and Forecast 2027
1 Industry Overview of Service Delivery Automation (SDA)
1.1 Service Delivery Automation (SDA) Market Overview
1.1.1 Service Delivery Automation (SDA) Product Scope
1.1.2 Market Status and Outlook
1.2 Global Service Delivery Automation (SDA) Market Size and Analysis by Regions (2016-2021)
1.2.1 United States
1.2.2 Europe
1.2.3 China
1.2.4 Japan
1.2.5 Southeast Asia
1.2.6 India
1.3 Service Delivery Automation (SDA) Market by Type
1.3.1 IT Process Automation
1.3.2 Business Process Automation
1.4 Service Delivery Automation (SDA) Market by End Users/Application
1.4.1 IT Services
1.4.2 Healthcare
1.4.3 Life Sciences
1.4.4 Others
2 Global Service Delivery Automation (SDA) Competition Analysis by Players
2.1 Service Delivery Automation (SDA) Market Size (Value) by Players (2016-2021)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 IBM Corporation
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.2 UiPath
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.3 IPsoft
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.4 Blue Prism
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.5 Xerox Corporation
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.6 Nice Systems Ltd.
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.7 Celaton Limited
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.8 Openspan. Inc.
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.9 Automation Anywhere, Inc.
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.10 Arago US, Inc.
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Service Delivery Automation (SDA) Revenue (Million USD) (2016-2021)
3.11 Genfour Ltd.
3.12 Exilant Technologies Private Limited
4 Global Service Delivery Automation (SDA) Market Size by Type and Application (2016-2021)
4.1 Global Service Delivery Automation (SDA) Market Size by Type (2016-2021)
4.2 Global Service Delivery Automation (SDA) Market Size by Application (2016-2021)
4.3 Potential Application of Service Delivery Automation (SDA) in Future
4.4 Top Consumer/End Users of Service Delivery Automation (SDA)
5 United States Service Delivery Automation (SDA) Development Status and Outlook
5.1 United States Service Delivery Automation (SDA) Market Size (2016-2021)
5.2 United States Service Delivery Automation (SDA) Market Size and Market Share by Players (2016-2021)
5.3 United States Service Delivery Automation (SDA) Market Size by Application (2016-2021)
6 Europe Service Delivery Automation (SDA) Development Status and Outlook
6.1 Europe Service Delivery Automation (SDA) Market Size (2016-2021)
6.2 Europe Service Delivery Automation (SDA) Market Size and Market Share by Players (2016-2021)
6.3 Europe Service Delivery Automation (SDA) Market Size by Application (2016-2021)
7 China Service Delivery Automation (SDA) Development Status and Outlook
7.1 China Service Delivery Automation (SDA) Market Size (2016-2021)
7.2 China Service Delivery Automation (SDA) Market Size and Market Share by Players (2016-2021)
7.3 China Service Delivery Automation (SDA) Market Size by Application (2016-2021)
8 Japan Service Delivery Automation (SDA) Development Status and Outlook
8.1 Japan Service Delivery Automation (SDA) Market Size (2016-2021)
8.2 Japan Service Delivery Automation (SDA) Market Size and Market Share by Players (2016-2021)
8.3 Japan Service Delivery Automation (SDA) Market Size by Application (2016-2021)
9 Southeast Asia Service Delivery Automation (SDA) Development Status and Outlook
9.1 Southeast Asia Service Delivery Automation (SDA) Market Size (2016-2021)
9.2 Southeast Asia Service Delivery Automation (SDA) Market Size and Market Share by Players (2016-2021)
9.3 Southeast Asia Service Delivery Automation (SDA) Market Size by Application (2016-2021)
10 India Service Delivery Automation (SDA) Development Status and Outlook
10.1 India Service Delivery Automation (SDA) Market Size (2016-2021)
10.2 India Service Delivery Automation (SDA) Market Size and Market Share by Players (2016-2021)
10.3 India Service Delivery Automation (SDA) Market Size by Application (2016-2021)
11 Market Forecast by Regions, Type and Application (2021-2027)
11.1 Global Service Delivery Automation (SDA) Market Size (Value) by Regions (2021-2027)
11.1.1 United States Service Delivery Automation (SDA) Revenue and Growth Rate (2021-2027)
11.1.2 Europe Service Delivery Automation (SDA) Revenue and Growth Rate (2021-2027)
11.1.3 China Service Delivery Automation (SDA) Revenue and Growth Rate (2021-2027)
11.1.4 Japan Service Delivery Automation (SDA) Revenue and Growth Rate (2021-2027)
11.1.5 Southeast Asia Service Delivery Automation (SDA) Revenue and Growth Rate (2021-2027)
11.1.6 India Service Delivery Automation (SDA) Revenue and Growth Rate (2021-2027)
11.2 Global Service Delivery Automation (SDA) Market Size (Value) by Type (2021-2027)
11.3 Global Service Delivery Automation (SDA) Market Size by Application (2021-2027)
12 Service Delivery Automation (SDA) Market Dynamics
12.1 Service Delivery Automation (SDA) Market Opportunities
12.2 Service Delivery Automation (SDA) Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Service Delivery Automation (SDA) Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Service Delivery Automation (SDA) Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
List of Tables and Figures
Figure Global Service Delivery Automation (SDA) Market Size (Million USD) Status and Outlook (2016-2021)
Table Global Service Delivery Automation (SDA) Revenue (Million USD) Comparison by Regions (2016-2021)
Figure Global Service Delivery Automation (SDA) Market Share by Regions (2016-2021)
Figure United States Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure Europe Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure China Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure Japan Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure Southeast Asia Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Figure India Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate by Regions (2016-2021)
Table Global Service Delivery Automation (SDA) Revenue (Million USD) and Growth Rate (%) Comparison by Product (2016-2021)
Figure Global Service Delivery Automation (SDA) Revenue Market Share by Type in 2017
Figure IT Process Automation Market Size (Million USD) and Growth Rate (2016-2021)
Figure Business Process Automation Market Size (Million USD) and Growth Rate (2016-2021)
Figure Global Service Delivery Automation (SDA) Market Share by Application in 2017
Figure Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate in IT Services (2016-2021)
Figure Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate in Healthcare (2016-2021)
Figure Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate in Life Sciences (2016-2021)
Figure Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate in Others (2016-2021)
Table Service Delivery Automation (SDA) Market Size (Million USD) by Players (2016-2021)
Figure Service Delivery Automation (SDA) Market Size Share by Players in 2016
Figure Service Delivery Automation (SDA) Market Size Share by Players in 2017
Table IBM Corporation Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of IBM Corporation (2016-2021)
Figure IBM Corporation Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table UiPath Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of UiPath (2016-2021)
Figure UiPath Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table IPsoft Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of IPsoft (2016-2021)
Figure IPsoft Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Blue Prism Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Blue Prism (2016-2021)
Figure Blue Prism Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Xerox Corporation Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Xerox Corporation (2016-2021)
Figure Xerox Corporation Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Nice Systems Ltd. Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Nice Systems Ltd. (2016-2021)
Figure Nice Systems Ltd. Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Celaton Limited Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Celaton Limited (2016-2021)
Figure Celaton Limited Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Openspan. Inc. Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Openspan. Inc. (2016-2021)
Figure Openspan. Inc. Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Automation Anywhere, Inc. Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Automation Anywhere, Inc. (2016-2021)
Figure Automation Anywhere, Inc. Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Arago US, Inc. Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Arago US, Inc. (2016-2021)
Figure Arago US, Inc. Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Genfour Ltd. Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Genfour Ltd. (2016-2021)
Figure Genfour Ltd. Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Exilant Technologies Private Limited Basic Information List
Table Service Delivery Automation (SDA) Business Revenue (Million USD) of Exilant Technologies Private Limited (2016-2021)
Figure Exilant Technologies Private Limited Service Delivery Automation (SDA) Business Revenue Market Share (2016-2021)
Table Global Service Delivery Automation (SDA) Market Size (Million USD) by Product (2016-2021)
Figure Global Service Delivery Automation (SDA) Revenue Market Share (%) by Product (2016-2021)
Figure Global Service Delivery Automation (SDA) Market Share by Product in 2017
Table Global Service Delivery Automation (SDA) Market Size by Application (2016-2021)
Figure Global Service Delivery Automation (SDA) Revenue Market Share (%) by Application in 2017
Table Top Consumer/End Users of Service Delivery Automation (SDA)
Figure United States Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate (2016-2021)
Table United States Service Delivery Automation (SDA) Market Size (Million USD) by Players (2016-2021)
Figure United States Service Delivery Automation (SDA) Market Size Share by Players in 2016
Figure United States Service Delivery Automation (SDA) Market Size Share by Players in 2017
Table United States Service Delivery Automation (SDA) Market Size by Application (2016-2021)
Figure United States Service Delivery Automation (SDA) Revenue Market Share (%) by Application (2016-2021)
Figure United States Service Delivery Automation (SDA) Market Size Share by Application in 2017
Figure Europe Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate (2016-2021)
Table Europe Service Delivery Automation (SDA) Market Size (Million USD) by Players (2016-2021)
Figure Europe Service Delivery Automation (SDA) Market Size Share by Players in 2016
Figure Europe Service Delivery Automation (SDA) Market Size Share by Players in 2017
Table Europe Service Delivery Automation (SDA) Market Size by Application (2016-2021)
Figure Europe Service Delivery Automation (SDA) Revenue Market Share (%) by Application (2016-2021)
Figure Europe Service Delivery Automation (SDA) Market Size Share by Application in 2017
Figure China Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate (2016-2021)
Table China Service Delivery Automation (SDA) Market Size (Million USD) by Players (2016-2021)
Figure China Service Delivery Automation (SDA) Market Size Share by Players in 2016
Figure China Service Delivery Automation (SDA) Market Size Share by Players in 2017
Table China Service Delivery Automation (SDA) Market Size by Application (2016-2021)
Figure China Service Delivery Automation (SDA) Revenue Market Share (%) by Application (2016-2021)
Figure China Service Delivery Automation (SDA) Market Size Share by Application in 2017
Figure Japan Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate (2016-2021)
Table Japan Service Delivery Automation (SDA) Market Size (Million USD) by Players (2016-2021)
Figure Japan Service Delivery Automation (SDA) Market Size Share by Players in 2016
Figure Japan Service Delivery Automation (SDA) Market Size Share by Players in 2017
Table Japan Service Delivery Automation (SDA) Market Size by Application (2016-2021)
Figure Japan Service Delivery Automation (SDA) Revenue Market Share (%) by Application (2016-2021)
Figure Japan Service Delivery Automation (SDA) Market Size Share by Application in 2017
Figure Southeast Asia Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate (2016-2021)
Table Southeast Asia Service Delivery Automation (SDA) Market Size (Million USD) by Players (2016-2021)
Figure Southeast Asia Service Delivery Automation (SDA) Market Size Share by Players in 2016
Figure Southeast Asia Service Delivery Automation (SDA) Market Size Share by Players in 2017
Table Southeast Asia Service Delivery Automation (SDA) Market Size by Application (2016-2021)
Figure Southeast Asia Service Delivery Automation (SDA) Revenue Market Share (%) by Application (2016-2021)
Figure Southeast Asia Service Delivery Automation (SDA) Market Size Share by Application in 2017
Figure India Service Delivery Automation (SDA) Market Size (Million USD) and Growth Rate (2016-2021)
Table India Service Delivery Automation (SDA) Market Size (Million USD) by Players (2016-2021)
Figure India Service Delivery Automation (SDA) Market Size Share by Players in 2016
Figure India Service Delivery Automation (SDA) Market Size Share by Players in 2017
Table India Service Delivery Automation (SDA) Market Size by Application (2016-2021)
Figure India Service Delivery Automation (SDA) Revenue Market Share (%) by Application (2016-2021)
Figure India Service Delivery Automation (SDA) Market Size Share by Application in 2017
Figure Global Service Delivery Automation (SDA) Market Size and Growth Rate (2021-2027)
Table Global Service Delivery Automation (SDA) Market Size (Million USD) by Regions (2021-2027)
Figure Global Service Delivery Automation (SDA) Market Size Share (2021-2027)
Figure Global Service Delivery Automation (SDA) Market Size Share by Regions in 2027
Figure United States Service Delivery Automation (SDA) Revenue (Million USD) and Growth Rate (2021-2027)
Figure Europe Service Delivery Automation (SDA) Revenue (Million USD) and Growth Rate (2021-2027)
Figure China Service Delivery Automation (SDA) Revenue (Million USD) and Growth Rate (2021-2027)
Figure Japan Service Delivery Automation (SDA) Revenue (Million USD) and Growth Rate (2021-2027)
Figure Southeast Asia Service Delivery Automation (SDA) Revenue (Million USD) and Growth Rate (2021-2027)
Figure India Service Delivery Automation (SDA) Revenue (Million USD) and Growth Rate (2021-2027)
Table Global Service Delivery Automation (SDA) Market Size (Million USD) by Type (2021-2027)
Figure Global Service Delivery Automation (SDA) Market Size Share by Type in 2021
Figure Global Service Delivery Automation (SDA) Market Size Share by Type in 2027
Table Global Service Delivery Automation (SDA) Market Size (Million USD) by Application (2021-2027)
Figure Global Service Delivery Automation (SDA) Market Size (Million USD) by Application in 2021
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