IT service management tools enable organizations in IT operations to effectively support their production atmosphere. IT service management tools expedite the workflows and tasks related to the management and delivery of high quality IT services.
The global IT service management tools market is anticipated to grow at a robust rate to reach a significant value by the end of the assessment period. BFSI segment in the industry category is expected to be the largest segment in terms of market share or revenue generation.
In 2020, the global IT Service Management Tools market size was xx million US$ and it is expected to reach xx million US$ by the end of 2027, with a CAGR of xx% during 2021-2027.
This report focuses on the global IT Service Management Tools status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management Tools development in United States, Europe and China.
The key players covered in this study
ServiceNow
Atlassian
IBM
CA Technologies
BMC Software
Ivanti Software
ASG Software
Axios Systems
SAP
Cherwell Software
Market segment by Type, the product can be split into
On-Premise
Cloud
Market segment by Application, split into
BFSI
IT and ITES
Telecommunication
Media and Entertainment
Retail
Utilities
Manufacturing
Education
Government
Others
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global IT Service Management Tools status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management Tools development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of IT Service Management Tools are as follows:
History Year: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Year 2021 to 2027
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global IT Service Management Tools Market Size Growth Rate by Type ( 2016-2027)
1.4.2 On-Premise
1.4.3 Cloud
1.5 Market by Application
1.5.1 Global IT Service Management Tools Market Share by Application ( 2016-2027)
1.5.2 BFSI
1.5.3 IT and ITES
1.5.4 Telecommunication
1.5.5 Media and Entertainment
1.5.6 Retail
1.5.7 Utilities
1.5.8 Manufacturing
1.5.9 Education
1.5.10 Government
1.5.11 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 IT Service Management Tools Market Size
2.2 IT Service Management Tools Growth Trends by Regions
2.2.1 IT Service Management Tools Market Size by Regions ( 2016-2027)
2.2.2 IT Service Management Tools Market Share by Regions ( 2016-2021)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 IT Service Management Tools Market Size by Manufacturers
3.1.1 Global IT Service Management Tools Revenue by Manufacturers ( 2016-2021)
3.1.2 Global IT Service Management Tools Revenue Market Share by Manufacturers ( 2016-2021)
3.1.3 Global IT Service Management Tools Market Concentration Ratio (CR5 and HHI)
3.2 IT Service Management Tools Key Players Head office and Area Served
3.3 Key Players IT Service Management Tools Product/Solution/Service
3.4 Date of Enter into IT Service Management Tools Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global IT Service Management Tools Market Size by Type ( 2016-2021)
4.2 Global IT Service Management Tools Market Size by Application ( 2016-2021)
5 United States
5.1 United States IT Service Management Tools Market Size ( 2016-2021)
5.2 IT Service Management Tools Key Players in United States
5.3 United States IT Service Management Tools Market Size by Type
5.4 United States IT Service Management Tools Market Size by Application
6 Europe
6.1 Europe IT Service Management Tools Market Size ( 2016-2021)
6.2 IT Service Management Tools Key Players in Europe
6.3 Europe IT Service Management Tools Market Size by Type
6.4 Europe IT Service Management Tools Market Size by Application
7 China
7.1 China IT Service Management Tools Market Size ( 2016-2021)
7.2 IT Service Management Tools Key Players in China
7.3 China IT Service Management Tools Market Size by Type
7.4 China IT Service Management Tools Market Size by Application
8 Japan
8.1 Japan IT Service Management Tools Market Size ( 2016-2021)
8.2 IT Service Management Tools Key Players in Japan
8.3 Japan IT Service Management Tools Market Size by Type
8.4 Japan IT Service Management Tools Market Size by Application
9 Southeast Asia
9.1 Southeast Asia IT Service Management Tools Market Size ( 2016-2021)
9.2 IT Service Management Tools Key Players in Southeast Asia
9.3 Southeast Asia IT Service Management Tools Market Size by Type
9.4 Southeast Asia IT Service Management Tools Market Size by Application
10 India
10.1 India IT Service Management Tools Market Size ( 2016-2021)
10.2 IT Service Management Tools Key Players in India
10.3 India IT Service Management Tools Market Size by Type
10.4 India IT Service Management Tools Market Size by Application
11 Central & South America
11.1 Central & South America IT Service Management Tools Market Size ( 2016-2021)
11.2 IT Service Management Tools Key Players in Central & South America
11.3 Central & South America IT Service Management Tools Market Size by Type
11.4 Central & South America IT Service Management Tools Market Size by Application
12 International Players Profiles
12.1 ServiceNow
12.1.1 ServiceNow Company Details
12.1.2 Company Description and Business Overview
12.1.3 IT Service Management Tools Introduction
12.1.4 ServiceNow Revenue in IT Service Management Tools Business ( 2016-2021)
12.1.5 ServiceNow Recent Development
12.2 Atlassian
12.2.1 Atlassian Company Details
12.2.2 Company Description and Business Overview
12.2.3 IT Service Management Tools Introduction
12.2.4 Atlassian Revenue in IT Service Management Tools Business ( 2016-2021)
12.2.5 Atlassian Recent Development
12.3 IBM
12.3.1 IBM Company Details
12.3.2 Company Description and Business Overview
12.3.3 IT Service Management Tools Introduction
12.3.4 IBM Revenue in IT Service Management Tools Business ( 2016-2021)
12.3.5 IBM Recent Development
12.4 CA Technologies
12.4.1 CA Technologies Company Details
12.4.2 Company Description and Business Overview
12.4.3 IT Service Management Tools Introduction
12.4.4 CA Technologies Revenue in IT Service Management Tools Business ( 2016-2021)
12.4.5 CA Technologies Recent Development
12.5 BMC Software
12.5.1 BMC Software Company Details
12.5.2 Company Description and Business Overview
12.5.3 IT Service Management Tools Introduction
12.5.4 BMC Software Revenue in IT Service Management Tools Business ( 2016-2021)
12.5.5 BMC Software Recent Development
12.6 Ivanti Software
12.6.1 Ivanti Software Company Details
12.6.2 Company Description and Business Overview
12.6.3 IT Service Management Tools Introduction
12.6.4 Ivanti Software Revenue in IT Service Management Tools Business ( 2016-2021)
12.6.5 Ivanti Software Recent Development
12.7 ASG Software
12.7.1 ASG Software Company Details
12.7.2 Company Description and Business Overview
12.7.3 IT Service Management Tools Introduction
12.7.4 ASG Software Revenue in IT Service Management Tools Business ( 2016-2021)
12.7.5 ASG Software Recent Development
12.8 Axios Systems
12.8.1 Axios Systems Company Details
12.8.2 Company Description and Business Overview
12.8.3 IT Service Management Tools Introduction
12.8.4 Axios Systems Revenue in IT Service Management Tools Business ( 2016-2021)
12.8.5 Axios Systems Recent Development
12.9 SAP
12.9.1 SAP Company Details
12.9.2 Company Description and Business Overview
12.9.3 IT Service Management Tools Introduction
12.9.4 SAP Revenue in IT Service Management Tools Business ( 2016-2021)
12.9.5 SAP Recent Development
12.10 Cherwell Software
12.10.1 Cherwell Software Company Details
12.10.2 Company Description and Business Overview
12.10.3 IT Service Management Tools Introduction
12.10.4 Cherwell Software Revenue in IT Service Management Tools Business ( 2016-2021)
12.10.5 Cherwell Software Recent Development
13 Market Forecast 2021-2027
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product ( 2021-2027)
13.10 Market Size Forecast by Application ( 2021-2027)
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
List of Tables and Figures
Table IT Service Management Tools Key Market Segments
Table Key Players IT Service Management Tools Covered
Table Global IT Service Management Tools Market Size Growth Rate by Type 2016-2027 (Million US$)
Figure Global IT Service Management Tools Market Size Market Share by Type 2016-2027
Figure On-Premise Figures
Table Key Players of On-Premise
Figure Cloud Figures
Table Key Players of Cloud
Table Global IT Service Management Tools Market Size Growth by Application 2016-2027 (Million US$)
Figure BFSI Case Studies
Figure IT and ITES Case Studies
Figure Telecommunication Case Studies
Figure Media and Entertainment Case Studies
Figure Retail Case Studies
Figure Utilities Case Studies
Figure Manufacturing Case Studies
Figure Education Case Studies
Figure Government Case Studies
Figure Others Case Studies
Figure IT Service Management Tools Report Years Considered
Table Global IT Service Management Tools Market Size 2016-2027 (Million US$)
Figure Global IT Service Management Tools Market Size and Growth Rate 2016-2027 (Million US$)
Table Global IT Service Management Tools Market Size by Regions 2016-2027 (Million US$)
Table Global IT Service Management Tools Market Size by Regions 2016-2021 (Million US$)
Table Global IT Service Management Tools Market Share by Regions 2016-2021
Figure Global IT Service Management Tools Market Share by Regions 2016-2021
Figure Global IT Service Management Tools Market Share by Regions 2019
Table Market Top Trends
Table Global IT Service Management Tools Revenue by Manufacturers ( 2016-2021) (Million US$)
Table Global IT Service Management Tools Market Share by Manufacturers ( 2016-2021)
Figure Global IT Service Management Tools Market Share by Manufacturers in 2020
Table Global IT Service Management Tools Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players IT Service Management Tools Product/Solution/Service
Table Date of Enter into IT Service Management Tools Market
Table Mergers & Acquisitions, Expansion Plans
Table Global IT Service Management Tools Market Size by Type ( 2016-2021) (Million US$)
Table Global IT Service Management Tools Market Size Share by Type ( 2016-2021)
Figure Global IT Service Management Tools Market Size Market Share by Type ( 2016-2021)
Table Global IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table Global IT Service Management Tools Market Size Share by Application ( 2016-2021)
Figure Global IT Service Management Tools Market Size Market Share by Application ( 2016-2021)
Figure Global IT Service Management Tools Revenue Market Share by Application in 2020
Figure United States IT Service Management Tools Market Size 2016-2021 (Million US$)
Table United States Key Players IT Service Management Tools Revenue ( 2020-2021) (Million US$)
Table United States Key Players IT Service Management Tools Market Share ( 2020-2021)
Table United States IT Service Management Tools Market Size by Type ( 2016-2021) (Million US$)
Table United States IT Service Management Tools Market Share by Type ( 2016-2021)
Table United States IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table United States IT Service Management Tools Market Share by Application ( 2016-2021)
Figure Europe IT Service Management Tools Market Size 2016-2021 (Million US$)
Table Europe Key Players IT Service Management Tools Revenue ( 2020-2021) (Million US$)
Table Europe Key Players IT Service Management Tools Market Share ( 2020-2021)
Table Europe IT Service Management Tools Market Size by Type ( 2016-2021) (Million US$)
Table Europe IT Service Management Tools Market Share by Type ( 2016-2021)
Table Europe IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table Europe IT Service Management Tools Market Share by Application ( 2016-2021)
Figure China IT Service Management Tools Market Size 2016-2021 (Million US$)
Table China Key Players IT Service Management Tools Revenue ( 2020-2021) (Million US$)
Table China Key Players IT Service Management Tools Market Share ( 2020-2021)
Table China IT Service Management Tools Market Size by Type (2014- 20209) (Million US$)
Table China IT Service Management Tools Market Share by Type ( 2016-2021)
Table China IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table China IT Service Management Tools Market Share by Application ( 2016-2021)
Figure Japan IT Service Management Tools Market Size 2016-2021 (Million US$)
Table Japan Key Players IT Service Management Tools Revenue ( 2020-2021) (Million US$)
Table Japan Key Players IT Service Management Tools Market Share ( 2020-2021)
Table Japan IT Service Management Tools Market Size by Type ( 2016-2021) (Million US$)
Table Japan IT Service Management Tools Market Share by Type ( 2016-2021)
Table Japan IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table Japan IT Service Management Tools Market Share by Application ( 2016-2021)
Figure Southeast Asia IT Service Management Tools Market Size 2016-2021 (Million US$)
Table Southeast Asia Key Players IT Service Management Tools Revenue ( 2020-2021) (Million US$)
Table Southeast Asia Key Players IT Service Management Tools Market Share ( 2020-2021)
Table Southeast Asia IT Service Management Tools Market Size by Type ( 2016-2021) (Million US$)
Table Southeast Asia IT Service Management Tools Market Share by Type ( 2016-2021)
Table Southeast Asia IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table Southeast Asia IT Service Management Tools Market Share by Application ( 2016-2021)
Figure India IT Service Management Tools Market Size 2016-2021 (Million US$)
Table India Key Players IT Service Management Tools Revenue ( 2020-2021) (Million US$)
Table India Key Players IT Service Management Tools Market Share ( 2020-2021)
Table India IT Service Management Tools Market Size by Type ( 2016-2021) (Million US$)
Table India IT Service Management Tools Market Share by Type ( 2016-2021)
Table India IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table India IT Service Management Tools Market Share by Application ( 2016-2021)
Figure Central & South America IT Service Management Tools Market Size 2016-2021 (Million US$)
Table Central & South America Key Players IT Service Management Tools Revenue ( 2020-2021) (Million US$)
Table Central & South America Key Players IT Service Management Tools Market Share ( 2020-2021)
Table Central & South America IT Service Management Tools Market Size by Type ( 2016-2021) (Million US$)
Table Central & South America IT Service Management Tools Market Share by Type ( 2016-2021)
Table Central & South America IT Service Management Tools Market Size by Application ( 2016-2021) (Million US$)
Table Central & South America IT Service Management Tools Market Share by Application ( 2016-2021)
Table ServiceNow Company Details
Table ServiceNow Revenue in IT Service Management Tools Business ( 2016-2021) (Million US$)
Figure ServiceNow Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table ServiceNow Recent Development
Table Atlassian Company Details
Table Atlassian Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure Atlassian Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table Atlassian Recent Development
Table IBM Company Details
Table IBM Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure IBM Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table IBM Recent Development
Table CA Technologies Company Details
Table CA Technologies Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure CA Technologies Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table CA Technologies Recent Development
Table BMC Software Company Details
Table BMC Software Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure BMC Software Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table BMC Software Recent Development
Table Ivanti Software Company Details
Table Ivanti Software Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure Ivanti Software Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table Ivanti Software Recent Development
Table ASG Software Company Details
Table ASG Software Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure ASG Software Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table ASG Software Recent Development
Table Axios Systems Company Details
Table Axios Systems Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure Axios Systems Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table Axios Systems Recent Development
Table SAP Company Details
Table SAP Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure SAP Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table SAP Recent Development
Table Cherwell Software Company Details
Table Cherwell Software Revenue in IT Service Management Tools Business ( 2016-2021)(Million US$)
Figure Cherwell Software Revenue Growth Rate in IT Service Management Tools Business ( 2016-2021)
Table Cherwell Software Recent Development
Table Global IT Service Management Tools Market Size by Regions (Million US$) 2021-2027
Figure Global IT Service Management Tools Market Size Share by Regions ( 2021-2027)
Figure Global IT Service Management Tools Market Size Share by Regions in 2027
Figure United States IT Service Management Tools Market Size Forecast ( 2021-2027)(Million USD)
Figure Europe IT Service Management Tools Market Size Forecast ( 2021-2027)(Million USD)
Figure China IT Service Management Tools Market Size Forecast ( 2021-2027)(Million USD)
Figure Japan IT Service Management Tools Market Size Forecast ( 2021-2027)(Million USD)
Figure Southeast Asia IT Service Management Tools Market Size Forecast ( 2021-2027)(Million USD)
Figure India IT Service Management Tools Market Size Forecast ( 2021-2027)(Million USD)
Figure Central & South America IT Service Management Tools Market Size Forecast ( 2021-2027)(Million USD)
Table Global IT Service Management Tools Market Size by Product ( 2021-2027) (Million US$)
Figure Global IT Service Management Tools Market Size by Product ( 2021-2027)
Figure Global IT Service Management Tools Market Size by Product in 2027
Table Global IT Service Management Tools Market Size by Application ( 2021-2027) (Million US$)
Figure Global IT Service Management Tools Market Size by Application ( 2021-2027)
Figure Global IT Service Management Tools Market Size by Application in 2027
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
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