Unified communications and collaboration (UCC) describes the combination of communications and collaboration technologies. Until recently, enterprise collaboration vendors were fairly distinct from those for enterprise communications, with software companies like Microsoft and IBM dominating the former and telephony and networking vendors comprising the latter. However, this distinction has become blurred because Microsoft and IBM offer voice and telephony features and vendors like Cisco have moved into the collaboration market.
The rising demand for virtualized communications is expected to aid in the strong growth of this market during the forecast period. Recently, it has been observed that many vendors in the market are introducing virtualization software support in their telephony and UC&C portfolios. Virtualization can address the issue of running virtualized voice and videos in data centers. It can also assist companies in increasing the number of mobile devices and virtual desktops that are hosted on each data center server. Therefore, an increase in the demand for mobile virtualization will aid in the strong growth of this market during the predicted period.
The Americas dominated this market and is anticipated to retain its dominating hold over the market until 2023 owing to the recent increase in mobility and the explosion of smart mobile devices due to the consumerization of IT.
In 2020, the global Unified Communication and Collaboration market size was xx million US$ and it is expected to reach xx million US$ by the end of 2027, with a CAGR of xx% during 2021-2027.
This report focuses on the global Unified Communication and Collaboration status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Unified Communication and Collaboration development in United States, Europe and China.
The key players covered in this study
Avaya
Cisco
IBM
Microsoft
8x8
Aastra Technologies
Huawei
BroadSoft
Damovo
Dell
Genesys
HPE
Juniper Networks
Logitech International
Orange
Polycom
Verizon
Market segment by Type, the product can be split into
Collaboration
Telephone
Unified Messaging
Conferencing
Services and Tools
Market segment by Application, split into
Enterprise Collaboration
Enterprise Telephony
Contact Center
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global Unified Communication and Collaboration status, future forecast, growth opportunity, key market and key players.
To present the Unified Communication and Collaboration development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Unified Communication and Collaboration are as follows:
History Year: 2016-2020
Base Year: 2020
Estimated Year: 2021
Forecast Year 2021 to 2027
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Unified Communication and Collaboration Market Size Growth Rate by Type (2016-2027)
1.4.2 Collaboration
1.4.3 Telephone
1.4.4 Unified Messaging
1.4.5 Conferencing
1.4.6 Services and Tools
1.5 Market by Application
1.5.1 Global Unified Communication and Collaboration Market Share by Application (2016-2027)
1.5.2 Enterprise Collaboration
1.5.3 Enterprise Telephony
1.5.4 Contact Center
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Unified Communication and Collaboration Market Size
2.2 Unified Communication and Collaboration Growth Trends by Regions
2.2.1 Unified Communication and Collaboration Market Size by Regions (2016-2027)
2.2.2 Unified Communication and Collaboration Market Share by Regions (2016-2021)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Unified Communication and Collaboration Market Size by Manufacturers
3.1.1 Global Unified Communication and Collaboration Revenue by Manufacturers (2016-2021)
3.1.2 Global Unified Communication and Collaboration Revenue Market Share by Manufacturers (2016-2021)
3.1.3 Global Unified Communication and Collaboration Market Concentration Ratio (CR5 and HHI)
3.2 Unified Communication and Collaboration Key Players Head office and Area Served
3.3 Key Players Unified Communication and Collaboration Product/Solution/Service
3.4 Date of Enter into Unified Communication and Collaboration Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Unified Communication and Collaboration Market Size by Type (2016-2021)
4.2 Global Unified Communication and Collaboration Market Size by Application (2016-2021)
5 United States
5.1 United States Unified Communication and Collaboration Market Size (2016-2021)
5.2 Unified Communication and Collaboration Key Players in United States
5.3 United States Unified Communication and Collaboration Market Size by Type
5.4 United States Unified Communication and Collaboration Market Size by Application
6 Europe
6.1 Europe Unified Communication and Collaboration Market Size (2016-2021)
6.2 Unified Communication and Collaboration Key Players in Europe
6.3 Europe Unified Communication and Collaboration Market Size by Type
6.4 Europe Unified Communication and Collaboration Market Size by Application
7 China
7.1 China Unified Communication and Collaboration Market Size (2016-2021)
7.2 Unified Communication and Collaboration Key Players in China
7.3 China Unified Communication and Collaboration Market Size by Type
7.4 China Unified Communication and Collaboration Market Size by Application
8 Japan
8.1 Japan Unified Communication and Collaboration Market Size (2016-2021)
8.2 Unified Communication and Collaboration Key Players in Japan
8.3 Japan Unified Communication and Collaboration Market Size by Type
8.4 Japan Unified Communication and Collaboration Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Unified Communication and Collaboration Market Size (2016-2021)
9.2 Unified Communication and Collaboration Key Players in Southeast Asia
9.3 Southeast Asia Unified Communication and Collaboration Market Size by Type
9.4 Southeast Asia Unified Communication and Collaboration Market Size by Application
10 India
10.1 India Unified Communication and Collaboration Market Size (2016-2021)
10.2 Unified Communication and Collaboration Key Players in India
10.3 India Unified Communication and Collaboration Market Size by Type
10.4 India Unified Communication and Collaboration Market Size by Application
11 Central & South America
11.1 Central & South America Unified Communication and Collaboration Market Size (2016-2021)
11.2 Unified Communication and Collaboration Key Players in Central & South America
11.3 Central & South America Unified Communication and Collaboration Market Size by Type
11.4 Central & South America Unified Communication and Collaboration Market Size by Application
12 International Players Profiles
12.1 Avaya
12.1.1 Avaya Company Details
12.1.2 Company Description and Business Overview
12.1.3 Unified Communication and Collaboration Introduction
12.1.4 Avaya Revenue in Unified Communication and Collaboration Business (2016-2021)
12.1.5 Avaya Recent Development
12.2 Cisco
12.2.1 Cisco Company Details
12.2.2 Company Description and Business Overview
12.2.3 Unified Communication and Collaboration Introduction
12.2.4 Cisco Revenue in Unified Communication and Collaboration Business (2016-2021)
12.2.5 Cisco Recent Development
12.3 IBM
12.3.1 IBM Company Details
12.3.2 Company Description and Business Overview
12.3.3 Unified Communication and Collaboration Introduction
12.3.4 IBM Revenue in Unified Communication and Collaboration Business (2016-2021)
12.3.5 IBM Recent Development
12.4 Microsoft
12.4.1 Microsoft Company Details
12.4.2 Company Description and Business Overview
12.4.3 Unified Communication and Collaboration Introduction
12.4.4 Microsoft Revenue in Unified Communication and Collaboration Business (2016-2021)
12.4.5 Microsoft Recent Development
12.5 8x8
12.5.1 8x8 Company Details
12.5.2 Company Description and Business Overview
12.5.3 Unified Communication and Collaboration Introduction
12.5.4 8x8 Revenue in Unified Communication and Collaboration Business (2016-2021)
12.5.5 8x8 Recent Development
12.6 Aastra Technologies
12.6.1 Aastra Technologies Company Details
12.6.2 Company Description and Business Overview
12.6.3 Unified Communication and Collaboration Introduction
12.6.4 Aastra Technologies Revenue in Unified Communication and Collaboration Business (2016-2021)
12.6.5 Aastra Technologies Recent Development
12.7 Huawei
12.7.1 Huawei Company Details
12.7.2 Company Description and Business Overview
12.7.3 Unified Communication and Collaboration Introduction
12.7.4 Huawei Revenue in Unified Communication and Collaboration Business (2016-2021)
12.7.5 Huawei Recent Development
12.8 BroadSoft
12.8.1 BroadSoft Company Details
12.8.2 Company Description and Business Overview
12.8.3 Unified Communication and Collaboration Introduction
12.8.4 BroadSoft Revenue in Unified Communication and Collaboration Business (2016-2021)
12.8.5 BroadSoft Recent Development
12.9 Damovo
12.9.1 Damovo Company Details
12.9.2 Company Description and Business Overview
12.9.3 Unified Communication and Collaboration Introduction
12.9.4 Damovo Revenue in Unified Communication and Collaboration Business (2016-2021)
12.9.5 Damovo Recent Development
12.10 Dell
12.10.1 Dell Company Details
12.10.2 Company Description and Business Overview
12.10.3 Unified Communication and Collaboration Introduction
12.10.4 Dell Revenue in Unified Communication and Collaboration Business (2016-2021)
12.10.5 Dell Recent Development
12.11 Genesys
12.12 HPE
12.13 Juniper Networks
12.14 Logitech International
12.15 Orange
12.16 Polycom
12.17 Verizon
13 Market Forecast 2021-2027
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2021-2027)
13.10 Market Size Forecast by Application (2021-2027)
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
List of Tables and Figures
Table Unified Communication and Collaboration Key Market Segments
Table Key Players Unified Communication and Collaboration Covered
Table Global Unified Communication and Collaboration Market Size Growth Rate by Type 2016-2027 (Million US$)
Figure Global Unified Communication and Collaboration Market Size Market Share by Type 2016-2027
Figure Collaboration Figures
Table Key Players of Collaboration
Figure Telephone Figures
Table Key Players of Telephone
Figure Unified Messaging Figures
Table Key Players of Unified Messaging
Figure Conferencing Figures
Table Key Players of Conferencing
Figure Services and Tools Figures
Table Key Players of Services and Tools
Table Global Unified Communication and Collaboration Market Size Growth by Application 2016-2027 (Million US$)
Figure Enterprise Collaboration Case Studies
Figure Enterprise Telephony Case Studies
Figure Contact Center Case Studies
Figure Unified Communication and Collaboration Report Years Considered
Table Global Unified Communication and Collaboration Market Size 2016-2027 (Million US$)
Figure Global Unified Communication and Collaboration Market Size and Growth Rate 2016-2027 (Million US$)
Table Global Unified Communication and Collaboration Market Size by Regions 2016-2027 (Million US$)
Table Global Unified Communication and Collaboration Market Size by Regions 2016-2021 (Million US$)
Table Global Unified Communication and Collaboration Market Share by Regions 2016-2021
Figure Global Unified Communication and Collaboration Market Share by Regions 2016-2021
Figure Global Unified Communication and Collaboration Market Share by Regions 2019
Table Market Top Trends
Table Global Unified Communication and Collaboration Revenue by Manufacturers (2016-2021) (Million US$)
Table Global Unified Communication and Collaboration Market Share by Manufacturers (2016-2021)
Figure Global Unified Communication and Collaboration Market Share by Manufacturers in 2020
Table Global Unified Communication and Collaboration Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Unified Communication and Collaboration Product/Solution/Service
Table Date of Enter into Unified Communication and Collaboration Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Unified Communication and Collaboration Market Size by Type (2016-2021) (Million US$)
Table Global Unified Communication and Collaboration Market Size Share by Type (2016-2021)
Figure Global Unified Communication and Collaboration Market Size Market Share by Type (2016-2021)
Table Global Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table Global Unified Communication and Collaboration Market Size Share by Application (2016-2021)
Figure Global Unified Communication and Collaboration Market Size Market Share by Application (2016-2021)
Figure Global Unified Communication and Collaboration Revenue Market Share by Application in 2020
Figure United States Unified Communication and Collaboration Market Size 2016-2021 (Million US$)
Table United States Key Players Unified Communication and Collaboration Revenue (2020-2021) (Million US$)
Table United States Key Players Unified Communication and Collaboration Market Share (2020-2021)
Table United States Unified Communication and Collaboration Market Size by Type (2016-2021) (Million US$)
Table United States Unified Communication and Collaboration Market Share by Type (2016-2021)
Table United States Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table United States Unified Communication and Collaboration Market Share by Application (2016-2021)
Figure Europe Unified Communication and Collaboration Market Size 2016-2021 (Million US$)
Table Europe Key Players Unified Communication and Collaboration Revenue (2020-2021) (Million US$)
Table Europe Key Players Unified Communication and Collaboration Market Share (2020-2021)
Table Europe Unified Communication and Collaboration Market Size by Type (2016-2021) (Million US$)
Table Europe Unified Communication and Collaboration Market Share by Type (2016-2021)
Table Europe Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table Europe Unified Communication and Collaboration Market Share by Application (2016-2021)
Figure China Unified Communication and Collaboration Market Size 2016-2021 (Million US$)
Table China Key Players Unified Communication and Collaboration Revenue (2020-2021) (Million US$)
Table China Key Players Unified Communication and Collaboration Market Share (2020-2021)
Table China Unified Communication and Collaboration Market Size by Type (2014-20209) (Million US$)
Table China Unified Communication and Collaboration Market Share by Type (2016-2021)
Table China Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table China Unified Communication and Collaboration Market Share by Application (2016-2021)
Figure Japan Unified Communication and Collaboration Market Size 2016-2021 (Million US$)
Table Japan Key Players Unified Communication and Collaboration Revenue (2020-2021) (Million US$)
Table Japan Key Players Unified Communication and Collaboration Market Share (2020-2021)
Table Japan Unified Communication and Collaboration Market Size by Type (2016-2021) (Million US$)
Table Japan Unified Communication and Collaboration Market Share by Type (2016-2021)
Table Japan Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table Japan Unified Communication and Collaboration Market Share by Application (2016-2021)
Figure Southeast Asia Unified Communication and Collaboration Market Size 2016-2021 (Million US$)
Table Southeast Asia Key Players Unified Communication and Collaboration Revenue (2020-2021) (Million US$)
Table Southeast Asia Key Players Unified Communication and Collaboration Market Share (2020-2021)
Table Southeast Asia Unified Communication and Collaboration Market Size by Type (2016-2021) (Million US$)
Table Southeast Asia Unified Communication and Collaboration Market Share by Type (2016-2021)
Table Southeast Asia Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table Southeast Asia Unified Communication and Collaboration Market Share by Application (2016-2021)
Figure India Unified Communication and Collaboration Market Size 2016-2021 (Million US$)
Table India Key Players Unified Communication and Collaboration Revenue (2020-2021) (Million US$)
Table India Key Players Unified Communication and Collaboration Market Share (2020-2021)
Table India Unified Communication and Collaboration Market Size by Type (2016-2021) (Million US$)
Table India Unified Communication and Collaboration Market Share by Type (2016-2021)
Table India Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table India Unified Communication and Collaboration Market Share by Application (2016-2021)
Figure Central & South America Unified Communication and Collaboration Market Size 2016-2021 (Million US$)
Table Central & South America Key Players Unified Communication and Collaboration Revenue (2020-2021) (Million US$)
Table Central & South America Key Players Unified Communication and Collaboration Market Share (2020-2021)
Table Central & South America Unified Communication and Collaboration Market Size by Type (2016-2021) (Million US$)
Table Central & South America Unified Communication and Collaboration Market Share by Type (2016-2021)
Table Central & South America Unified Communication and Collaboration Market Size by Application (2016-2021) (Million US$)
Table Central & South America Unified Communication and Collaboration Market Share by Application (2016-2021)
Table Avaya Company Details
Table Avaya Revenue in Unified Communication and Collaboration Business (2016-2021) (Million US$)
Figure Avaya Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table Avaya Recent Development
Table Cisco Company Details
Table Cisco Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure Cisco Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table Cisco Recent Development
Table IBM Company Details
Table IBM Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure IBM Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table IBM Recent Development
Table Microsoft Company Details
Table Microsoft Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure Microsoft Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table Microsoft Recent Development
Table 8x8 Company Details
Table 8x8 Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure 8x8 Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table 8x8 Recent Development
Table Aastra Technologies Company Details
Table Aastra Technologies Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure Aastra Technologies Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table Aastra Technologies Recent Development
Table Huawei Company Details
Table Huawei Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure Huawei Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table Huawei Recent Development
Table BroadSoft Company Details
Table BroadSoft Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure BroadSoft Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table BroadSoft Recent Development
Table Damovo Company Details
Table Damovo Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure Damovo Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table Damovo Recent Development
Table Dell Company Details
Table Dell Revenue in Unified Communication and Collaboration Business (2016-2021)(Million US$)
Figure Dell Revenue Growth Rate in Unified Communication and Collaboration Business (2016-2021)
Table Dell Recent Development
Table Genesys Company Details
Table HPE Company Details
Table Juniper Networks Company Details
Table Logitech International Company Details
Table Orange Company Details
Table Polycom Company Details
Table Verizon Company Details
Table Global Unified Communication and Collaboration Market Size by Regions (Million US$) 2021-2027
Figure Global Unified Communication and Collaboration Market Size Share by Regions (2021-2027)
Figure Global Unified Communication and Collaboration Market Size Share by Regions in 2027
Figure United States Unified Communication and Collaboration Market Size Forecast (2021-2027)(Million USD)
Figure Europe Unified Communication and Collaboration Market Size Forecast (2021-2027)(Million USD)
Figure China Unified Communication and Collaboration Market Size Forecast (2021-2027)(Million USD)
Figure Japan Unified Communication and Collaboration Market Size Forecast (2021-2027)(Million USD)
Figure Southeast Asia Unified Communication and Collaboration Market Size Forecast (2021-2027)(Million USD)
Figure India Unified Communication and Collaboration Market Size Forecast (2021-2027)(Million USD)
Figure Central & South America Unified Communication and Collaboration Market Size Forecast (2021-2027)(Million USD)
Table Global Unified Communication and Collaboration Market Size by Product (2021-2027) (Million US$)
Figure Global Unified Communication and Collaboration Market Size by Product (2021-2027)
Figure Global Unified Communication and Collaboration Market Size by Product in 2027
Table Global Unified Communication and Collaboration Market Size by Application (2021-2027) (Million US$)
Figure Global Unified Communication and Collaboration Market Size by Application (2021-2027)
Figure Global Unified Communication and Collaboration Market Size by Application in 2027
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
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